After sale service
1. To resolve your problems within 24hours.
2. Replacement parts can be offered for free within 1 year warranty
3. The machine is damaged by quality and can be changed for free
within 1 year
4. The client can check the rectifier before the factory by
themselves or test video can be offered
FAQ
1. Q: Are u factory or tranding company?
A: We are factory can offer more cheaper price but the same good
quality.
2. Q: Where are ur company?
A: Our company is located in Chengdu City which is one of the
fastest growing city in China.
3. Q: If I want to visit your factory, how can I go to there?
A: You just need to tell us when do come to our company, we will
pick u up at the airport.
4. Q: How can I do a payment?
A: You can choose T/T, L/C, D/A, D/P and other payments .
5. Q: How can I get my goods?
A: Now we have shipping, Air, DHL, FeDex and UPS five
transportanting ways. If u ordered big rectifiers and it's not
urgent, shipping is the best way. If u ordered small or it's
urgent, Air, DHL and FeDex are recommended. What's more, if u want
to receive your goods at your home, plz choose DHL or FeDex or UPS.
If there is no transporting way you want to choose, plz contact me
without hesitation.
6. Q: If problems of my rectifiers occured, what should I do?
A: Firstly plz resolve the problems by yourself according to User's
Manual. There are solutions in it if they're common troubles.
Secondly, if User's Manual can't resolve your problems, plz contact
me immediatly. Our engineers are on standby.
